Procore incident

Some Procore PDFs are not Exporting

Minor Resolved View vendor source →

Procore experienced a minor incident on December 17, 2024 affecting PDF Generation, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 04:51 PM UTC
Resolved
Dec 17, 2024, 06:05 PM UTC
Duration
1h 13m
Detected by Pingoru
Dec 17, 2024, 04:51 PM UTC

Affected components

PDF Generation

Update timeline

  1. investigating Dec 17, 2024, 04:51 PM UTC

    We are investigating an issue where PDFs are not able to be exported from multiple Procore Tools

  2. identified Dec 17, 2024, 04:56 PM UTC

    The issue has been identified and we are working towards a resolution.

  3. monitoring Dec 17, 2024, 05:56 PM UTC

    A fix has been implemented and PDFs are now functioning correctly across all tools. We will continue to monitor to ensure a full resolution.

  4. resolved Dec 17, 2024, 06:05 PM UTC

    This Incident has been resolved