Procore incident

Bidding | Intermittent Loading Issues

Major Resolved View vendor source →

Procore experienced a major incident on January 6, 2025 affecting Bidding, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 07:37 PM UTC
Resolved
Jan 07, 2025, 12:47 AM UTC
Duration
5h 10m
Detected by Pingoru
Jan 06, 2025, 07:37 PM UTC

Affected components

Bidding

Update timeline

  1. investigating Jan 06, 2025, 07:37 PM UTC

    Some users might be experiencing issues when using the Bidding tool. Our engineers are investigating and are working to restore normal functionality.

  2. identified Jan 06, 2025, 07:49 PM UTC

    Engineers have identified the underlying cause of the intermittent loading issues within the Bidding tool and are taking steps to mitigate.

  3. monitoring Jan 07, 2025, 12:18 AM UTC

    Our engineering team has implemented their solution for the intermittent Bidding tool loading issues and are monitoring the situation to ensure a complete resolution.

  4. resolved Jan 07, 2025, 12:47 AM UTC

    During the incident, some users may have experienced intermittent blank pages in the Bidding tool. Normal functionality has been restored and this incident is resolved.