Procore incident

Degraded performance on some tools across the Procore platform

Minor Resolved View vendor source →

Procore experienced a minor incident on January 29, 2025, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 12:31 AM UTC
Resolved
Jan 29, 2025, 12:52 AM UTC
Duration
21m
Detected by Pingoru
Jan 29, 2025, 12:31 AM UTC

Update timeline

  1. investigating Jan 29, 2025, 12:31 AM UTC

    Our engineering team is investigating an issue where certain tools are degraded functionality. We are actively working towards a solution. Additional updates will be provided as new information becomes available

  2. monitoring Jan 29, 2025, 12:43 AM UTC

    Our engineering team has implemented a solution to remediate performance degradations in multiple tools. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.

  3. resolved Jan 29, 2025, 12:52 AM UTC

    During the incident, users experienced performance degradations in some of our tools. Our engineering team has restored normal functionality, this incident has been resolved.