Procore experienced a major incident on March 4, 2025 affecting Web Interface, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2025, 09:08 PM UTC
Our engineering team is investigating an issue where some users may be intermittently experiencing 500 errors when navigating the Procore platform. We are working to restore normal functionality as soon as possible.
- investigating Mar 04, 2025, 09:22 PM UTC
Our engineering team is continuing to investigate an issue where some users may be intermittently experiencing 500 errors when navigating the Procore platform. Clearing browser cache may temporarily allow users to navigate past the error page as a workaround.
- monitoring Mar 04, 2025, 10:53 PM UTC
Our engineering team has implemented a fix and restored normal functionality to Procore. Users should no longer be experiencing 500 errors when navigating the platform. We are monitoring to ensure complete resolution.
- resolved Mar 04, 2025, 11:16 PM UTC
During the incident, some users may have experienced intermittent 500 errors while navigating the Procore platform. Our engineering team has restored normal functionality and this incident has been resolved.