Procore experienced a minor incident on March 5, 2025 affecting Web Interface, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Web Interface
Update timeline
- identified Mar 05, 2025, 08:27 PM UTC
We are aware of an issue impacting customers within a specific region (Sydney, Australia) due to a vendor related incident. We are working with our vendor for up to date information as they work to find a resolution. During this time users may see intermittent errors when accessing the Procore platform.
- monitoring Mar 05, 2025, 08:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2025, 11:53 PM UTC
The vendor incident has been resolved and normal functionality has been restored to the Procore platform.