Procore incident

Some Data not updating in 360 Reporting and Procore Analytics 2.0

Minor Resolved View vendor source →

Procore experienced a minor incident on May 21, 2025 affecting 360 Reporting and Procore Analytics 2.0, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 08:30 PM UTC
Resolved
May 21, 2025, 10:17 PM UTC
Duration
1h 46m
Detected by Pingoru
May 21, 2025, 08:30 PM UTC

Affected components

360 ReportingProcore Analytics 2.0

Update timeline

  1. investigating May 21, 2025, 08:30 PM UTC

    Our engineering team is investigating some stale data in 360 Reporting and Procore Analytics 2.0. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  2. identified May 21, 2025, 08:38 PM UTC

    Our engineering team has identified the cause of the stale data in 360 Reporting and Procore Analytics 2.0. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

  3. monitoring May 21, 2025, 09:44 PM UTC

    Our engineering team has implemented a solution to remediate the stale data in 360 Reporting and Procore Analytics 2.0. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.

  4. resolved May 21, 2025, 10:17 PM UTC

    During the incident, users experienced some stale data in 360 Reporting and Procore Analytics 2.0. Our engineering team has restored normal functionality, this incident has been resolved.