Procore experienced a major incident on May 22, 2025 affecting Change Orders and Commitments and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2025, 09:30 PM UTC
Our engineering team is investigating multiple tools sending errors to users. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- investigating May 22, 2025, 09:37 PM UTC
We are continuing to investigate this issue.
- investigating May 22, 2025, 09:45 PM UTC
We are continuing to investigate the issue with multiple tools sending errors to users. More information as soon as it's available.
- monitoring May 22, 2025, 10:15 PM UTC
Our engineering team has implemented a solution to remediate the errors seen across multiple tools. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- resolved May 22, 2025, 11:33 PM UTC
During the incident, users experienced errors from multiple tools. Our engineering team has restored normal functionality, this incident has been resolved.