Procore incident

Intermittent Loading Failures for Multiple Tools

Minor Resolved View vendor source →

Procore experienced a minor incident on May 27, 2025 affecting Document Management and RFIs and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 02:17 PM UTC
Resolved
May 27, 2025, 04:54 PM UTC
Duration
2h 36m
Detected by Pingoru
May 27, 2025, 02:17 PM UTC

Affected components

Document ManagementRFIsSubmittals

Update timeline

  1. identified May 27, 2025, 02:17 PM UTC

    Engineers are aware of a vendor related issue causing impact where users may be experiencing blank pages and loading failures for multiple tools in Procore. RFIs, Submittals, and PDM have been impacted by this incident. Updates will be provided as they become available. Thank you for your patience.

  2. monitoring May 27, 2025, 02:41 PM UTC

    The vendor has implemented a fix and blank pages or loading failures on Procore tools are starting to recover. We will continue to monitor to ensure a full resolution.

  3. resolved May 27, 2025, 04:54 PM UTC

    This Incident has been Resolved.