Procore experienced a minor incident on June 26, 2025 affecting Emails - Outbound and PDF Generation, lasting 21h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Emails - OutboundPDF Generation
Update timeline
- investigating Jun 26, 2025, 02:56 PM UTC
We are currently investigating a delay in generating PDFs and Emails across the Procore platform
- identified Jun 26, 2025, 05:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 26, 2025, 07:30 PM UTC
Engineers have implemented a fix for the delay in generating PDFS and Emails and are monitoring to ensure full resolution.
- resolved Jun 27, 2025, 12:21 PM UTC
This incident has been resolved and PDF Generation, Outbound Emails, and Specification Uploads are processing as expected