Prezly incident

Uploads > System dialogue fails to open

Minor Resolved View vendor source →

Prezly experienced a minor incident on October 15, 2025 affecting Prezly App, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 02:44 PM UTC
Resolved
Oct 15, 2025, 02:51 PM UTC
Duration
7m
Detected by Pingoru
Oct 15, 2025, 02:44 PM UTC

Affected components

Prezly App

Update timeline

  1. investigating Oct 15, 2025, 02:44 PM UTC

    We’ve identified the issue and are deploying a fix. It is triggered by the system file select dialogue, if you drag and drop it should work, please try this workaround while we bring it back to working order. Thank you for your patience and understanding

  2. resolved Oct 15, 2025, 02:51 PM UTC

    It has been fixed. Earlier this afternoon we deployed a change which broke uploads. It took a little longer for us to find the issue. Everything is back to normal now