Prezly incident

Upload issues

Prezly is currently experiencing a major incident affecting Email campaigns and 3rd party services and 1 more component, which began 209d ago. The vendor's full update timeline is below.

Started
Oct 20, 2025, 08:26 AM UTC
Resolved
Ongoing
Duration
● 208d 14h
Detected by Pingoru
Oct 20, 2025, 08:26 AM UTC

Affected components

Email campaigns3rd party servicesUploadcare

Update timeline

  1. investigating Oct 20, 2025, 08:12 AM UTC

    We’re seeing an increase of file upload and download issues. This is related to an incident at AWS (see status page) that routes/impacts a lot of internet traffic. We’re working with our partners to find a solution

  2. investigating Oct 20, 2025, 09:32 AM UTC

    Issue resolved? First signs of recovery, more information in on the Amazon Web Services status page. We’re seeing customers back able to upload and edit images within Prezly. It’s too early to say all is good but we’re on the path towards resolution