Prezly experienced a minor incident on December 15, 2025 affecting 3rd party services and Uploadcare, lasting 17h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 15, 2025, 06:14 PM UTC
Uploads CDN > Degraded performance Our partner Uploadcare is suffering from degraded performance in their upload API, affecting all asset uploads to Prezly at the moment > https://status.uploadcare.com/#
- investigating Dec 15, 2025, 07:30 PM UTC
Our partner has posted a promising update. Keeping tabs but hoping to see improved performance soon Uploadcare: Identified - The issue has been identified and a fix is being implemented. Dec 15, 2025 - 19:24 UTC https://status.uploadcare.com/#
- investigating Dec 15, 2025, 09:18 PM UTC
Uploadcare has resolved the issue but delays are still to be expected while the accumulated queue for uploads is processed FROM : https://status.uploadcare.com/# Update - Currently there is a very big task queue accrued during initial production issue phase. We’ve fixed original issue and are working through this queue. All uploaded files should be accounted for eventually. For end users it still looks like uploads are not working.
- resolved Dec 16, 2025, 11:52 AM UTC
As of Dec 16, 03:32 UTC our partner resolved all outstanding issues.