Prezly incident

Issues with the app

Started
Feb 13, 2026, 09:14 AM UTC
Resolved
Ongoing
Duration
● 79d 20h
Detected by Pingoru
Feb 13, 2026, 09:14 AM UTC

Affected components

Prezly AppEmail campaignsAPI

Update timeline

  1. investigating Feb 13, 2026, 08:54 AM UTC

    We’ve been alerted by our systems there is something wrong with the app. Some pages don’t work and campaigns are getting stuck in processing. We’re investigating

  2. investigating Feb 13, 2026, 09:34 AM UTC

    Prezly is back to normal yet. To be fair: we’ve not managed to find the root cause of the issue but by adding more hardware/scaling up servers everything is working as normal.

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