Prezly experienced a major incident on January 16, 2025 affecting Sites, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Sites
Update timeline
- investigating Jan 16, 2025, 03:56 PM UTC
According to our monitoring system this service has become unresponsive, we’re investigating.
- resolved Jan 16, 2025, 04:00 PM UTC
An unexpected error occurred following a recent change to our site configurations. We have rolled back that change and are currently investigating the root cause. We apologize for any inconvenience caused!