Prezly incident

Email campaign statistics delay

Minor Resolved View vendor source →

Prezly experienced a minor incident on May 21, 2026 affecting Email campaigns, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 09:31 AM UTC
Resolved
May 21, 2026, 10:24 AM UTC
Duration
52m
Detected by Pingoru
May 21, 2026, 09:31 AM UTC

Affected components

Email campaigns

Update timeline

  1. investigating May 21, 2026, 09:31 AM UTC

    We’re currently investigating a delay in deliverability statistics events from our email provider. As a result, statistics reports for some recently sent campaigns may be delayed. Please note that all campaigns were delivered successfully. We apologize for the inconvenience and appreciate your patience!

  2. resolved May 21, 2026, 10:24 AM UTC

    The issue has been solved