PreVeil incident

Some invitation and verification emails are not being received.

Notice Resolved View vendor source →

PreVeil experienced a notice incident on November 26, 2019 affecting Backend, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 03:02 PM UTC
Resolved
Nov 26, 2019, 03:43 PM UTC
Duration
40m
Detected by Pingoru
Nov 26, 2019, 03:02 PM UTC

Affected components

Backend

Update timeline

  1. investigating Nov 26, 2019, 03:02 PM UTC

    A small percentage of new users may experience an issue with receiving verification/invitation emails. We are investigating the issue and expect a resolution later today; existing users should not be affected and all other services should perform as expected.

  2. resolved Nov 26, 2019, 03:43 PM UTC

    The issue has been resolved and no further delays receiving invitation/verification emails are expected.