PreVeil incident

Account Recovery on iOS not functioning

Minor Resolved View vendor source →

PreVeil experienced a minor incident on February 13, 2020 affecting iOS App, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2020, 09:05 PM UTC
Resolved
Feb 14, 2020, 02:19 AM UTC
Duration
5h 14m
Detected by Pingoru
Feb 13, 2020, 09:05 PM UTC

Affected components

iOS App

Update timeline

  1. monitoring Feb 13, 2020, 09:05 PM UTC

    We have a fix in place for the incident, but due to cacheing issues the fix may not be updated on your device until 14 February.

  2. resolved Feb 14, 2020, 02:19 AM UTC

    This incident has been resolved.