PreVeil experienced a notice incident on June 5, 2020 affecting Admin Console and Drive and 1 more component, lasting 3d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Admin ConsoleDriveFindersyncMail
Update timeline
- investigating Jun 05, 2020, 03:48 PM UTC
We are currently investigating an issue where recently updated versions of Symantec are raising excessive alerts. It is unclear if specific PreVeil services are being affected, but we will continue to update as more details are determined.
- resolved Jun 08, 2020, 08:27 PM UTC
Investigation has determined this issue should only affect users with non-transparent proxies due to polling via powershell.exe. Any affected users should reach out to [email protected] for further information.