PreVeil incident

Backend servers not responding

Critical Resolved View vendor source →

PreVeil experienced a critical incident on June 14, 2021 affecting Backend, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2021, 04:14 PM UTC
Resolved
Jun 14, 2021, 04:32 PM UTC
Duration
17m
Detected by Pingoru
Jun 14, 2021, 04:14 PM UTC

Affected components

Backend

Update timeline

  1. investigating Jun 14, 2021, 04:14 PM UTC

    The backend servers are not responding and as a result Preveil Email, Drive and Admin Console services are all down. We are currently actively working to restore the services.

  2. resolved Jun 14, 2021, 04:32 PM UTC

    This incident has been resolved now and service has been restored.