PreVeil incident

Instability with back end infrastructure

Major Resolved View vendor source →

PreVeil experienced a major incident on June 22, 2021 affecting Backend, lasting 7h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2021, 07:28 PM UTC
Resolved
Jun 23, 2021, 02:49 AM UTC
Duration
7h 20m
Detected by Pingoru
Jun 22, 2021, 07:28 PM UTC

Affected components

Backend

Update timeline

  1. investigating Jun 22, 2021, 07:28 PM UTC

    We are currently investigating some instability of the Preveil backend servers starting at around 1.40pm today (6/22). We are working on the issue with top priority and making some changes to the infrastructure to fix the instability issue.

  2. resolved Jun 23, 2021, 02:49 AM UTC

    This incident has been resolved.