PreVeil experienced a critical incident on March 17, 2022 affecting Backend, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Backend
Update timeline
- investigating Mar 17, 2022, 02:03 PM UTC
We are currently seeing connectivity issues to our backend servers, which is impacting service. This is being actively investigated and we will provide updates as they become available.
- investigating Mar 17, 2022, 04:41 PM UTC
Preveil service is still inaccessible or slow and we are continuing to investigate the issue.
- resolved Mar 17, 2022, 06:06 PM UTC
The sluggishness is now resolved.