Prefect experienced a minor incident on July 24, 2026 affecting Observability, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 09:21 PM UTC
Status: Investigating We're currently investigating an issue affecting our logs service. Users may experience issues viewing logs. Our team is actively looking into the cause, and we'll provide an update as soon as we have more information. Affected components Observability (Degraded performance)
- identified Jul 24, 2026, 09:22 PM UTC
Status: Identified We've identified the root cause and are working on a fix. Logs may continue to be affected until the fix is fully rolled out. We'll post another update when the issue is resolved. Affected components Observability (Degraded performance)
- monitoring Jul 24, 2026, 09:23 PM UTC
Status: Monitoring A fix has been implemented and we're monitoring the results. Logs should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved. Affected components Observability (Operational)
- resolved Jul 24, 2026, 09:26 PM UTC
Status: Resolved This incident has been resolved. Logs are fully operational. The issue was caused by an edge case in autoscaling, and we've taken steps to prevent recurrence. We apologize for any inconvenience and thank you for your patience. Affected components Observability (Operational)