Prefect incident

Service disruption for outbound email

Minor Resolved View vendor source →

Prefect experienced a minor incident on July 30, 2026 affecting Automations and UI, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 12:33 AM UTC
Resolved
Jul 30, 2026, 02:17 AM UTC
Duration
1h 43m
Detected by Pingoru
Jul 30, 2026, 12:33 AM UTC

Affected components

AutomationsUI

Update timeline

  1. identified Jul 30, 2026, 12:33 AM UTC

    Status: Identified We've identified the root cause of the issue affecting outbound email. Customers signing in with an email magic link may be unable to log in. Email invitations and automation email notifications are delayed. Flow runs and API access are unaffected. We'll post another update when the issue is resolved. Affected components UI (Degraded performance) Automations (Degraded performance)

  2. monitoring Jul 30, 2026, 02:15 AM UTC

    Status: Monitoring A fix has been implemented and we're monitoring the results. Email services should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved. Affected components UI (Operational) Automations (Operational)

  3. resolved Jul 30, 2026, 02:17 AM UTC

    Status: Resolved This incident has been resolved. Email-related services are fully operational. We apologize for any inconvenience and thank you for your patience. Affected components UI (Operational) Automations (Operational)