PPRO incident

[External] Twint | | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on August 29, 2026 affecting Twint, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 06:57 AM UTC
Resolved
Aug 29, 2026, 08:55 AM UTC
Duration
1h 57m
Detected by Pingoru
Aug 29, 2026, 06:57 AM UTC

Affected components

Twint

Update timeline

  1. identified Aug 29, 2026, 06:57 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Aug 29, 2026, 08:45 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Twint extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Aug 29, 2026, 08:55 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.