PPRO incident

[External] eps | Raiffeisen Bankengruppe, HYPO Oberösterreich,Salzburg,Steierma,Posojilnica Bank,Volkskreditbank AGrk, | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on October 13, 2026 affecting eps, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 08:20 AM UTC
Resolved
Oct 13, 2026, 08:48 AM UTC
Duration
28m
Detected by Pingoru
Oct 13, 2026, 08:20 AM UTC

Affected components

eps

Update timeline

  1. identified Oct 13, 2026, 08:20 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Oct 13, 2026, 08:40 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Oct 13, 2026, 08:48 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.