PPRO incident
Credit Card - Colombia | | Resolved Partial Service Degradation
Affected components
Update timeline
- investigating Apr 30, 2026, 01:12 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Colombia. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Apr 30, 2026, 01:26 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Apr 30, 2026, 02:33 PM UTC
The service degradation affecting Credit Card - Colombia has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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