PPRO incident

[External] eps | Raiffeisen Banking Group Austria, HYPO Upper Austria, Salzburg, Styria, Volkskreditbank AG, Posojilnica Bank eGen | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on August 9, 2026 affecting eps, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2026, 11:03 PM UTC
Resolved
Aug 10, 2026, 12:29 AM UTC
Duration
1h 26m
Detected by Pingoru
Aug 09, 2026, 11:03 PM UTC

Affected components

eps

Update timeline

  1. identified Aug 09, 2026, 11:03 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. resolved Aug 10, 2026, 12:29 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.