PPRO incident

[External] Test ITSM | | Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on September 23, 2026, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 03:11 PM UTC
Resolved
Sep 23, 2026, 03:23 PM UTC
Duration
12m
Detected by Pingoru
Sep 23, 2026, 03:11 PM UTC

Update timeline

  1. identified Sep 23, 2026, 03:11 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Sep 23, 2026, 03:13 PM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.