PPRO incident

Test ITSM | TEST Only | Severe Service Degradation

Critical Resolved View vendor source →

PPRO experienced a critical incident on July 18, 2026, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 03:57 AM UTC
Resolved
Jul 18, 2026, 04:06 AM UTC
Duration
8m
Detected by Pingoru
Jul 18, 2026, 03:57 AM UTC

Update timeline

  1. investigating Jul 18, 2026, 03:57 AM UTC

    The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Jul 18, 2026, 03:58 AM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..