PPRO incident

[External] eps | [6:33 PM]Raiffeisen Bankengruppe Österreich, HYPO Oberösterreich,Salzburg,Steiermark, Volkskreditbank AG, Posojilnica Bank eGen | Resolved Partial Service Degradation

PPRO experienced a major incident on July 4, 2026 affecting eps, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started: Jul 04, 2026, 09:37 PM UTC
Resolved: Jul 05, 2026, 02:01 AM UTC
Duration: 4h 24m
Detected by Pingoru: Jul 04, 2026, 09:37 PM UTC

Affected components

eps

Update timeline

identified Jul 04, 2026, 09:37 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Jul 05, 2026, 02:01 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.