PPRO incident

[External] Twint | | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on June 22, 2026 affecting Twint, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 11:17 PM UTC
Resolved
Jun 22, 2026, 11:42 PM UTC
Duration
24m
Detected by Pingoru
Jun 22, 2026, 11:17 PM UTC

Affected components

Twint

Update timeline

  1. investigating Jun 22, 2026, 11:17 PM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Twint. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Jun 22, 2026, 11:41 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  3. resolved Jun 22, 2026, 11:42 PM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.