PPRO incident

[External] iDeal | Knab, ASN Bank, RegioBank | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on June 21, 2026, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2026, 11:25 PM UTC
Resolved
Jun 22, 2026, 05:44 AM UTC
Duration
6h 19m
Detected by Pingoru
Jun 21, 2026, 11:25 PM UTC

Update timeline

  1. identified Jun 21, 2026, 11:25 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Jun 22, 2026, 05:28 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Jun 22, 2026, 05:44 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.