PPRO incident

[External] OXXO - Mexico | | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on June 2, 2026 affecting OXXO - Mexico, lasting 21h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 06:55 PM UTC
Resolved
Jun 03, 2026, 04:34 PM UTC
Duration
21h 38m
Detected by Pingoru
Jun 02, 2026, 06:55 PM UTC

Affected components

OXXO - Mexico

Update timeline

  1. identified Jun 02, 2026, 06:55 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. resolved Jun 03, 2026, 04:34 PM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.