PPRO incident

[External] iDeal | ABN Amro | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on April 11, 2026, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 11:18 PM UTC
Resolved
Apr 11, 2026, 11:37 PM UTC
Duration
18m
Detected by Pingoru
Apr 11, 2026, 11:18 PM UTC

Update timeline

  1. investigating Apr 11, 2026, 11:18 PM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting iDeal. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. resolved Apr 11, 2026, 11:37 PM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.