PPRO incident

[External] iDeal | | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on April 19, 2026, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 04:31 AM UTC
Resolved
Apr 19, 2026, 05:05 AM UTC
Duration
34m
Detected by Pingoru
Apr 19, 2026, 04:31 AM UTC

Update timeline

  1. investigating Apr 19, 2026, 04:31 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting iDeal. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. resolved Apr 19, 2026, 05:05 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.