PPRO incident

Bancontact | | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on April 20, 2026 affecting Bancontact, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 11:42 PM UTC
Resolved
Apr 21, 2026, 12:34 AM UTC
Duration
52m
Detected by Pingoru
Apr 20, 2026, 11:42 PM UTC

Affected components

Bancontact

Update timeline

  1. investigating Apr 20, 2026, 11:42 PM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. resolved Apr 21, 2026, 12:34 AM UTC

    The service degradation affecting Bancontact has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.