PPRO incident
[External] Bancontact | | Resolved Partial Service Degradation
PPRO experienced a major incident on May 6, 2026 affecting Bancontact, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 03:22 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- resolved May 06, 2026, 03:52 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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