PPRO incident

[External] iDeal | Knab | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on May 5, 2026, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 07:50 AM UTC
Resolved
May 05, 2026, 08:54 AM UTC
Duration
1h 4m
Detected by Pingoru
May 05, 2026, 07:50 AM UTC

Update timeline

  1. identified May 05, 2026, 07:50 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. identified May 05, 2026, 07:51 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  3. resolved May 05, 2026, 08:54 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.