PPRO incident
[External] BLIK OneClick | | Resolved Partial Service Degradation
PPRO experienced a major incident on October 12, 2026 affecting BLIK OneClick, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 12, 2026, 03:56 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Oct 12, 2026, 05:21 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of BLIK OneClick extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Oct 12, 2026, 05:49 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.