PowerSchool incident
PowerSchool SIS - Multiple users are impacted due to issues are Azure Data Center US East zone
PowerSchool experienced a critical incident on August 14, 2025 affecting PowerSchool SIS, lasting 9h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 14, 2025, 04:45 AM UTC
Microsoft has reported a connectivity issues and unexpected VM restarts at East US data center. Their teams are actively working to restore services. We are monitoring the situation and will provide updates as they become available.
- investigating Aug 14, 2025, 05:11 AM UTC
Microsoft has reported a power failure at their East US data center, resulting in connectivity issues and unexpected VM restarts. Their teams are actively working to restore services. We are monitoring the situation and will provide updates as they become available.
- identified Aug 14, 2025, 07:19 AM UTC
Microsoft has reported a power failure at their East US data center, resulting in connectivity issues and unexpected VM restarts. Their teams are actively working to restore services. We are monitoring the situation and will provide updates as they become available.
- monitoring Aug 14, 2025, 07:21 AM UTC
Microsoft has resolved the power failure at their East US data center, and all affected instances are now operational. We are currently monitoring system performance to ensure full stability.
- resolved Aug 14, 2025, 02:05 PM UTC
The issue has been resolved and we are proceeding with closure of this incident.