PowerSchool incident

Schoology - Users experiencing intermittent errors when navigating in Schoology Learning

Minor Resolved View vendor source →

PowerSchool experienced a minor incident on September 16, 2025 affecting Schoology, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 06:17 PM UTC
Resolved
Sep 16, 2025, 08:04 PM UTC
Duration
1h 47m
Detected by Pingoru
Sep 16, 2025, 06:17 PM UTC

Affected components

Schoology

Update timeline

  1. identified Sep 16, 2025, 06:17 PM UTC

    We’ve identified an issue where some users may experience intermittent errors when navigating in Schoology Learning. Re-loading the page may resolve the issue. We are investigating and We will continue to provide regular updates on our progress.

  2. monitoring Sep 16, 2025, 06:50 PM UTC

    We have deployed a fix that has resolved the issue, and the site is currently stable. We will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.

  3. resolved Sep 16, 2025, 08:04 PM UTC

    The issue reported for Schoology Learning has been resolved and this incident has been closed.