Postscript incident

Incident - June 22 2021

Critical Resolved View vendor source →

Postscript experienced a critical incident on June 22, 2021 affecting Postscript API and Postscript Web Application (app.postscript.io), lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2021, 09:32 PM UTC
Resolved
Jun 22, 2021, 10:15 PM UTC
Duration
42m
Detected by Pingoru
Jun 22, 2021, 09:32 PM UTC

Affected components

Postscript APIPostscript Web Application (app.postscript.io)

Update timeline

  1. investigating Jun 22, 2021, 09:32 PM UTC

    We're currently investigating the issue and working to bring systems back online.

  2. investigating Jun 22, 2021, 09:47 PM UTC

    We've isolated the issue to our Partner API. We're working to restore service to the partner API, while all other services are returning to operational.

  3. investigating Jun 22, 2021, 10:13 PM UTC

    The issue has been resolved, all systems are operational

  4. resolved Jun 22, 2021, 10:15 PM UTC

    The issue has been resolved, all systems are operational