Postscript experienced a minor incident on May 8, 2026 affecting Messaging Platform, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 08, 2026, 04:11 PM UTC
Due to an ongoing outage with our hosting provider AWS, services such as Standard Campaigns, Automations, and Messaging, may be delayed. Our engineering team is working to ensure all messages that were scheduled are sent.
- monitoring May 08, 2026, 04:22 PM UTC
Messages are sending following the AWS disruption and have processed all queued messages. You may see temporary delays in sending and segmentation may be delayed as systems work through the backlog. Our team is actively monitoring recovery.
- monitoring May 08, 2026, 05:34 PM UTC
Messages are sending following the AWS disruption and we have processed all queued messages. You may see temporary delays in segmentation as our system works through the backlog. Our team continues to monitor recovery.
- resolved May 08, 2026, 07:26 PM UTC
This incident has been resolved and Postscript is successfully sending all message types. Our team will continue to Monitor.