Postscript experienced a minor incident on December 7, 2021 affecting Postscript API, lasting 7h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2021, 05:32 PM UTC
AWS is experiencing an outage causing degraded Postscript app performance in message sending, inbound replies, and link redirects. This issue is under investigation by the AWS team. For more information, see https://status.aws.amazon.com
- identified Dec 07, 2021, 06:00 PM UTC
AWS has identified the issue and is working to mitigate impact where possible. We will provide another update in around 30 minutes or when more information becomes available.
- identified Dec 07, 2021, 06:38 PM UTC
AWS continues to work towards resolving its current outage. We will provide another update when more information becomes available.
- identified Dec 07, 2021, 08:43 PM UTC
AWS continues to work towards resolving its current outage. Campaign sends may be delayed. We will provide another update when more information becomes available.
- identified Dec 07, 2021, 10:07 PM UTC
AWS continues to work towards resolving its current outage. Campaign sending delays and short link issues should be minimal. We will provide another update when more information becomes available.
- monitoring Dec 07, 2021, 10:56 PM UTC
AWS has resolved their underlying issue. Postscript engineers are working to verify all issues have been resolved on our platform. Most platform features are working as expected.
- monitoring Dec 08, 2021, 12:27 AM UTC
All services should be functioning as expected. Postscript engineers will continue monitoring for any issues.
- resolved Dec 08, 2021, 12:54 AM UTC
All services should be functioning as expected. Postscript engineers will continue monitoring for any issues.