Postscript experienced a minor incident on November 24, 2023 affecting Postscript API, lasting 10h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Postscript API
Update timeline
- investigating Nov 24, 2023, 06:14 PM UTC
We are currently seeing an expected peak sending volume, and as a result, Postscript and cellular carrier networks are experiencing some delays. We’re resolving all delays and can confirm all messages will be delivered. During peak send times (Black Friday and Cyber Monday) we recommend sending an SMS (plain text) over MMS (images and gifs) and campaigns over campaign flows for optimal delivery.
- investigating Nov 25, 2023, 03:23 AM UTC
We have resolved this issue
- resolved Nov 25, 2023, 07:33 AM UTC
This incident has been resolved.