Postscript incident

Degraded performance for keywords and keyword responses

Minor Resolved View vendor source →

Postscript experienced a minor incident on October 18, 2021 affecting Postscript API and Postscript Web Application (app.postscript.io), lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 04:50 PM UTC
Resolved
Oct 18, 2021, 08:17 PM UTC
Duration
3h 27m
Detected by Pingoru
Oct 18, 2021, 04:50 PM UTC

Affected components

Postscript APIPostscript Web Application (app.postscript.io)

Update timeline

  1. investigating Oct 18, 2021, 04:50 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 18, 2021, 05:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 18, 2021, 05:58 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 18, 2021, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 18, 2021, 08:17 PM UTC

    This incident has been resolved.