PortKey experienced a minor incident on March 5, 2026 affecting Portkey (AI Gateway), lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Portkey (AI Gateway)
Update timeline
- investigating Mar 05, 2026, 09:51 AM UTC
We had a brief authentication issue on the control plane today. What happened: Between 9:50 AM - 10:45 AM UTC users who had signed out couldn't sign back in using email + password. New signups were also affected during this window. SSO and other auth methods continued to work normally.
- resolved Mar 05, 2026, 10:45 AM UTC
Current status: Fully resolved. Email/password auth and signups are working as expected.