PortKey experienced a minor incident on August 14, 2026 affecting Portkey (Saas Control Plane) and Portkey (AI Gateway) and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Portkey (Saas Control Plane)Portkey (AI Gateway)Portkey (Saas Control Plane)Portkey (AI Gateway)
Update timeline
- investigating Aug 14, 2026, 01:50 PM UTC
Some JWKS URLs are inaccessible from the Management plane infrastructure. The team is working to identify the root cause.
- resolved Aug 14, 2026, 02:30 PM UTC
All services are up, we're monitoring and will publish an analysis soon.