PortKey experienced a minor incident on August 19, 2026 affecting Portkey (Saas Control Plane) and Portkey (AI Gateway) and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Portkey (Saas Control Plane)Portkey (AI Gateway)Portkey (Saas Control Plane)Portkey (AI Gateway)
Update timeline
- investigating Aug 19, 2026, 10:00 AM UTC
We're seeing control plane slowness and dashboard failures. Data plane queries to control plane (for non-cached queries) were failling intermittently.
- resolved Aug 19, 2026, 12:10 PM UTC
We've resolved the issue, and are monitoring now