Port.io incident

Major outage for Port API US region

Critical Resolved View vendor source →

Port.io experienced a critical incident on October 20, 2025 affecting Web UI and Blueprints API and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:53 AM UTC
Resolved
Oct 20, 2025, 11:06 AM UTC
Duration
3h 13m
Detected by Pingoru
Oct 20, 2025, 07:53 AM UTC

Affected components

Web UIBlueprints APIEntities APISelf-Service ActionsAutomationsScorecardsAggregationsUI Global Entities SearchGithub AppBitbucket App

Update timeline

  1. identified Oct 20, 2025, 07:53 AM UTC

    We are experiencing a major outage as a result of AWS's ongoing incident in the us-east-1 region. We will provide updates as we have them. You can follow AWS status page for updates (https://health.aws.amazon.com/health/status)

  2. identified Oct 20, 2025, 07:56 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 09:42 AM UTC

    We are seeing recovery across the system, and monitoring to ensure stability.

  4. resolved Oct 20, 2025, 11:06 AM UTC

    This incident has been resolved.